So in a former life I was once a waitress/sever as well as a bartender. Contrary to popular belief these positions aren’t exactly as glamorous as one might expect. Serving people can be quite a fast paced and at times an intense experience. I figured I might do a little throw back and provide some details to this over looked and at times under appreciated position. It’s amazing how crabby people can become over food service at times. I recall once having a customer walk into a store and demand to be seated even though we did not open for another 45 minutes. When he was told this information he went on to say he had called ahead and had already driven over an hour to come to this restaurant and that he couldn’t believe that he couldn’t be served food. Mind you this was in the morning…and we served lunch and dinner- the food was prepared fresh daily so it’s not like we could just whip something up for him. Regardless, he ended up throwing an adult tantrum ” I will never come back to this store again, and just you wait I will tell everyone I know not to come here..” Yes, seriously… It’s just food people what is the big deal?! Another thing that I noticed that was truly depressing was how many people just assume that you should service them hand and foot. I am not saying that you shouldn’t receive positive and high quality customer service but at the same time you shouldn’t treat someone as though they are beneath you. I recall once going to welcome a table and offer drinks and literally had a 70 something year old woman put her hand in my face and say ” Um, excuse me go away, we aren’t ready to order drinks yet” Her table mates just sunk into their chairs and looked down at thier menus obviously embarassed with how rude this woman had been to me. And finally the most flabbergasting truth about serving- as a server depending on where you reside- in most states you don’t even make minimum wage! Yes, this is yet a little known fact and truth of working in the restaurant industry. I have lived in Indiana and Florida the most that I have ever made serving hourly was $3.15 as a bartender and before that as a server it was $2.15. Yes, yes, yes, plus tips…but there in lies the problem. Most people make the assumption that you are making minimum wage…therefore they might think, “Hey, I know I just dropped $100 on feeding my family, and hypothetically I should tip you 20% which would be $20…but you make minimum wage so I don’t feel so bad giving you a $2 tip…” So at best I just spent an hour of my time wining, dining and sometimes entertaining you and your family for a measily $5.15… So here is what I hope that you as the reader can take away from my post:
-be kind to those that work in the service industry
-realize they might be under paid so tip accordingly
-recognize that the food is only half of the experience and that good service matters
Have you or someone you know worked in the restaurant industry? Do you have some funny or ridiculous stories that you would like to share? Please feel free to comment below.
*If you have a topic or question please email me at firstname.lastname@example.org
I am having a really simple wedding. I want it to look casual and simple. I feel like I am far from a monster bride. I have not asked my bridesmaids to do ANYTHING…like no help, no dress fittings. I bought all of their dresses and said I was more than happy to pay for hair and make up. I bought their shoes and paid for the hotels for all of them for the night before. I am not even wanting or expecting a bachelorette party or shower because I have been married before.One of the FEW things I have asked is for everyone to wear their hair down. I am wearing my hair down and I think a updo would look too formal. One of the bridesmaids has basically told me she doesn’t want to wear her hair down and she intends to pay a professional to give her an elaborate updo. I have tried asking nicely and all I basically got was a “what are you going to do about it?”If I kick her out of the wedding it will create incredible drama with my friends, which I don’t need. But I feel like it’s tacky to have her with a more involved hairstyle than anyone else, including me would have. What would you do?
Dear Gracious Bride,
Wow, I would love to be a part of your wedding! Most brides don’t have the budget nor the conscience to think of the cost, time, and effort that goes into being a part of the bridal party. You are making this so easy and thoughtful for those involved, it should be reciprocated. I think if I were you I would be straight with her. ” Our friendship means a lot to me and this day is very important, I would really like you to be a part of it. I have something envisioned that I think will make everyone look cohesive and really set the tone for the wedding. I would really appreciate it if you would respect my wishes for this day and go along with the plan” If she says no then you need to decide if it’s worth it or not to fight over. I would think your other friends would support you in this matter seeing how gracious you have been. Maybe they can talk her into it. In the end its your day and all the focus should be on you anyway and most likely it will be. It might make the photos look weird but at the same token years from now you can look back and chuckle about it.